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Returns and Exchanges
Trendstyleshopper.com is dedicated to ensuring the satisfaction of your purchase and our services. If, for any reason, you aren't satisfied with your purchase you can return it, in its original condition, for a full refund or exchange within 30 days from the day the order is shipped. If you have any questions about our return procedure, we encourage you to contact us.
Please remember that shipping charges are not refundable unless you receive a damaged or incorrect item.
Returning your order
- Place the item(s) you are returning in a box, including the appraisal card (if one was included with your order). Please include the packing slip with your contact information if you still have it. Otherwise, please be sure to include your contact information and exchange instructions if applicable.
- You can ship the return via any carrier. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination.
- Please ship your item to our receiving center at:
4327 Matilda Avenue, Bronx, NY 10466 USA
Once your item (s) is received, you will receive an email notification. The item will be reviewed by our quality control department within 3 business days, and you will receive an email notification regarding your return or exchange.
Any unauthorized, improperly packaged, or non-insured packages will be returned to sender. Items that show signs of wear or have been resized, engraved, altered, or damaged in any way cannot be accepted for return.
You are responsible for the costs associated with shipping and insuring your items for shipment back to Trendstyleshopper.com.
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: - Gift cards - Downloadable software products - Some health and personal care items To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable) - Book with obvious signs of use - CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened - Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.. Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.